Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. We offer a 60 day happiness guarantee with every purchase. We want you to love Foster's Lab as much as we do, and we want you to feel confident in your skincare purchase. Thats why we will let you have the chance to use the entire bottle before making your decision.
If for some reason you are not happy with our products, you can contact us at Info@fosterslab.comand let us know the reason for the return. We will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Info@fosterslab.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
