IS FOSTER'S LAB UNISEX?
YES! All of our Foster's Lab products have be created for all skin types.
FAQs
DO YOU USE PARABENS IN YOUR PRODUCTS
No, we do not use any parabens. Our prodcuts are non-GMO, and made without artificial fragrance, artificial colors, sulfates, parabens, SLS and SLES, formaldehyde-releasing agents, phthalates, mineral oil, oxybenzone, coal tar, hydroquinone, triclosan, or triclocarban.
ARE YOUR PRODUCTS VEGAN?
Yes.
ARE YOUR PRODUCTS CRUELTY FREE?
Yes our products are cruelty free, we do not test them on animals and we never will.
WHAT IS YOUR RETURN POLICY?
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. We offer a 60 day happiness guarantee with every purchase. We want you to love Foster's Lab as much as we do, and we want you to feel confident in your skincare purchase. Thats why we will let you have the chance to use the entire bottle before making your decision.
If for some reason you are not happy with our products, you can contact us at Info@fosterslab.comand let us know the reason for the return. We will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Info@fosterslab.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
HOW DO I TRACK MY PACKAGE?
You will automatically be sent your shipping information via email. You can always log on to your account and check your order status.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We offer secure online ordering and accept Afterpay, Amazon Pay, PayPal, Apple Pay, Visa, MasterCard, American Express, Discover, and E-Check.
WHERE CAN I BUY FOSTER'S?
Foster’s Labs products can only be found online for purchase on www.fosterslab.com.
Unfortunately many brands experience counterfeit products, or unapproved reselling and we cannot guarantee any purchase not made directly from fosterslab.com or an approved partner. If you see our products anywhere else please email us info@fosterslab.com and let us know so we can ensure everyone is getting authentic, high quality products.
IS THE SERUM SAFE TO USE WHILE PREGNANT?
Pregnancy and breastfeeding creates many physiological changes in our bodies, so we recommend you contact your doctor prior to using cosmetic or skin care products while pregnant or breastfeeding if you have any questions or concerns.
DO YOU SEND SAMPLES?
Unfortunately we do not send samples at this time.
WHERE DO YOU SHIP?
We ship everywhere in the United States, including Hawaii and Alaska.
WHAT IF MY PACKAGE ARRIVES DAMAGED?
Oh no! We are sorry to hear your order arrived damaged. Please reach out to us orders@fosterslab.com within 48 hours of receiving your order with a photo of the damaged product.
WHAT SHIPPING METHOD IS INCLUDED IN THE PRICE?
We offer free ground shipping on every purchase via USPS. We also offer expedited shipping for an additional cost.
Expected shipping times are 3-7 days.
HOW MUCH IS THE SALES TAX?
Sales tax is calculated automatically at checkout based on your shipping address information in accordance with state tax requirements.